Last updated: March 20, 2026
Introduction
Welcome to energyharmony.ca. We are committed to protecting your personal information and your right to privacy in accordance with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.
Information We Collect
We may collect the following types of information:
a) Personal Information
Information you voluntarily provide, such as:
- Name
- Email address
- Phone number (if applicable)
- Any information submitted through contact forms
b) Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address
- Browser type
- Device information
- Pages visited and time spent
How We Use Your Information
We use your information to:
- Provide and maintain our website
- Respond to inquiries or support requests
- Send emails (including transactional emails via SMTP services)
- Improve website functionality and user experience
- Comply with legal obligations
Use of Third-Party Services
We may use third-party services, including Google Cloud services (such as SMTP/email delivery), to operate our website and communicate with users.
These services may process personal information on our behalf. Google’s use of data is governed by their own privacy policies.
Consent
By using our website, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy.
You may withdraw your consent at any time, subject to legal or contractual restrictions, by contacting us.
Data Usage
We use personal information solely for the purposes for which it was collected, including:
- Responding to inquiries submitted through the contact form
- Scheduling and managing bookings
- Communicating with clients بشأن services, appointments, or updates
- Improving website functionality and user experience
We do not use personal data for unrelated purposes without obtaining consent.
Data Sharing
We do not sell, rent, or trade personal information. We may share data only in the following limited circumstances:
- With trusted third-party service providers (e.g., booking systems, email services) who assist in operating the website and delivering services
- When required by law or to comply with legal obligations
- To protect our rights, safety, or property
All third-party providers are expected to handle data securely and in accordance with applicable privacy standards.
Data Storage and Protection
We implement appropriate technical and organizational measures to safeguard personal information against unauthorized access, loss, misuse, or alteration. These measures may include:
- Secure servers and encrypted connections (e.g., HTTPS)
- Access controls and authentication procedures
- Regular monitoring for potential vulnerabilities
While we take reasonable steps to protect data, no method of transmission over the internet is completely secure.
Data Retention and Deletion
We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy, including providing services and meeting legal or administrative requirements.
When data is no longer required:
- It is securely deleted or anonymized
- Clients may request deletion of their personal data, subject to any legal obligations requiring retention
Requests for data access, correction, or deletion can be made by contacting us through the website.
Disclosure of Information
We do not sell your personal information. We may disclose your information:
- To service providers (e.g., hosting, email delivery)
- If required by law
- To protect our legal rights
Your Rights
Under Canadian law, you have the right to:
- Access your personal information
- Request corrections
- Withdraw consent
To exercise these rights, contact us using the information below.
Cookies
We may use cookies and similar technologies to enhance your browsing experience. You can modify your browser settings to refuse cookies if you prefer.
Contact Us
If you have questions about this Privacy Policy, you can contact us at:
Website: Contact Us – Energy Harmony